UBC Travel Management Services
North South Travel --- Uniglobe Vision Travel
Question:
What are the advantages of using these services?
Answer:
UBC’s Contracted Travel Agencies offer:
- Unbiased fare shopping - including airline websites, published fares, non published fares and UBC discounted fares
- These agencies are the only place you can book UBC’s discounted airfares with Air Canada.
- Hotel and car rental reservations
- 24 hour emergency hotline
- Free Changes and cancellations to reservations
- Experienced, knowledgeable and well travelled staff
- Personalized Service from travel professionals who will go the extra mile
- Provide Innovative solutions to travel problems
- Preferred Client Service Fees
- After Sales Services
Question:
Can’t I get less expensive fares on the Internet?
Answer:
- The UBC agencies search Internet sites for the lowest fare and in addition are the only ones to offer the UBC discounted fares on Air Canada. Each agency can also provide access to their exclusive contracted fares with many of the major airlines. They are in a position to provide you with the lowest applicable airfare.
Question:
If I use an agency I will be charged a service fee however if I book through the Internet I will not be subject to that fee. Why should I use the agency?
Answer:
Indeed there is a fee, however please take into account:
- The enormous amount of time to search the multitude of Internet sites to make airline, hotel and car rental bookings
- Leisure airline Internet sites often charge a fee, not obvious at time of booking.
- You may be missing out on further savings as you will not have access to UBC negotiated discounts or the non-published airfare and hotel rates. These discounts are generally higher than the client service fee.
- You will not have experienced agents to explain the rules associated with the airfares.
- You will not have access to 24 hour emergency services
- The agencies will not charge a service fee for change and cancellations unlike the Internet sites and airline call centers.